We are looking for a Recruitment Software Trainer to join our thriving team of experts at Eploy. Our software manages the in-house recruitment processes of companies ranging from 250 employees to well over 100,000. We also provide solutions for the public sector, university and recruitment agency markets.
You’ll be joining our Product Innovation team - a collection of System Experts, Integration Specialists and other Trainers. The primary focus for this team is to help all our clients, new and existing, make the most of the system and become experts themselves!
Working alongside our Training Manager, the main focus of your role will be the delivery of off-the-shelf and bespoke training courses to new and existing customers. You'll also be able to flex your creative muscles by helping to keep our Knowledge Base and Training Material up to date, create bespoke training videos, user guides and eLearning for Customers.
You’ll work with our Implementation, Customer Success and Account Management teams to ensure our customers are getting the most from their Eploy system. Our training is delivered at customer sites throughout the UK and Ireland, our HQ in Kidderminster and remotely via Teams/Zoom.
To be considered for this role you should be an experienced trainer, ideally having delivered software training, both remotely and in-person, to customers and stakeholders at all levels. A relevant qualification in L&D, such as Certificate in Training Practice, Foundation Certificate or Associate Diploma in L&D or People Practice, would be beneficial.
You’ll have experience in designing and delivering tailored and generic training packages, along with excellent administrative, time management and communication skills.
We’re a closely-knit team, so fantastic teamwork is essential. You’ll also need to be comfortable working on your own initiative as you’ll be working on your own projects from time to time. This would include tasks like designing knowledge transfer solutions that help our customers rapidly adopt and benefit from our award-winning cloud-based software.
As our Software Trainer, you will:
- Deliver training programmes at customer sites throughout the UK and Ireland, our own dedicated training facility in Kidderminster and remotely
- Create training materials and user guides.
- Work closely with our internal teams to ensure both new and existing customers are getting the maximum value from our software.
- Work with our Training Manager to ensure existing help and training material is kept up to date.
- Need to travel throughout the UK and Ireland to deliver in-person training, with overnight stays when required.
It would be great if you…
- Have experience in delivering customer training within a software company
- Have experience within the Recruitment and/or HR sector
- Have used an Applicant Tracking System before
- Have used Eploy before
- Have a relevant L&D qualification
- Have experience using the following, or similar, software packages: Premier Pro, Audition, InDesign, Photoshop, SnagIt, Camtasia, Articulate Storyline/365
- Like to research software functionality and create easily digestible training content for it
- Have excellent written and verbal communication skills
- Can build relationships with people at multiple levels within an organisation
- Can research customer and product information
- Are highly motivated and results oriented with an entrepreneurial spirit
Does this sound like the right role for you? If it does please get in touch.